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E-commerce & Omnichannel Retail

We’ve been providing businesses like yours with advanced e-commerce solutions for more than 18 years.

In 2003, we launched OXID eShop, one of Germany’s top 3 e-commerce platforms. In 2014 we developed ONGR, a front-end platform for transactional websites with heavy traffic and large amounts of data. ONGR is included in the leading NoSQL database Elasticsearch. In 2018, we launched STOVENDO, a platform designed to manage online and offline retail operations.

Today, we focus on omnichannel services and employ multiple technologies – including business intelligence & data science, predictive analytics, and integrated commerce back-office systems– to deliver a competitive edge

Better satisfaction, greater retention, bigger shopping bags

Today’s ever-online consumers expect a seamless transition between your app and shops, whether it’s online or physical. Your channels and supporting resources should work together to help you reach your business goals. In today’s market, having a few channels is not enough.

  • 85% of retailers globally say omnichannel is their top priority (PwC, 2017)
  • Online shopping and eCommerce are rapidly rising due to the pandemic changing consumer habits (Deloitte, 2020)
  • Omnichannel strategies help achieve up to 23 times higher customer satisfaction rates (Medallia, 2017)
  • Omnichannel shoppers log 23% more repeat shopping than those that use only one channel (Medallia, 2017)

Is your business ready?

The omnichannel trend is here to stay. Digital natives expect consistency across platforms, with fast and efficient communication on whichever channel they choose. Are you ready to embrace omnichannel technologies to meet changing consumer needs?

Let's discuss the opportunities that these industry changes offer you.


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